We have the most flexible refund policy out of all Montreal New Years Eve sellers.
Things happen – friends bailing out, last minute changes, unexpected expenses… we understand.
When we refund a ticket, we are still obligated to pay the venue 🙁 For this reason, we process a refund fee to help us recoup some of the expenses.
We hope you understand and we invite our customers to be reasonable with refund requests – we individually read every request and will do our best to help! 🙂
BEFORE December 15:
We allow refund requests. Refunds are subject to a $10 refund fee, per ticket. Processing fees are not refunded.
AFTER December 15:
All refund requests will NOT be available. No exceptions.
Refunds can be requested here.